INDEPENDENT ADVISOR · NEW YORK
The rigor of a bank, the attention of one person.
I'm Frank Troutman. For thirty years I ran the operations behind City National Bank's Entertainment Division. These days I work right alongside owners — on the controls, due diligence, and everyday habits that keep a growing company on solid ground.
30+
Years in banking operations
$20B
Book of business overseen
100+
Client-service team led, at its peak
SVP
City National Bank, Entertainment Division
ABOUT
A senior operator, now on your side of the table.
For thirty years I ran the operational engine of City National Bank's Entertainment Division — a $20-billion book of business, a team of more than a hundred at its peak, and the controls, reporting, and client delivery behind all of it.
I'm a hands-on operator. I stay close to the detail while keeping the big picture in view, and for most of my career I was the bridge between senior leadership and the people doing the work — the one who figured out how to actually make a plan happen.
Now I do that for owners directly, one at a time. No account team, no handoff — just me, working with you start to finish.
ALSO
City National Bank (an RBC company) — 1995–2026
SVP, Entertainment Division; built the New York office
AML · KYC · BSA compliance
Past Board Chair, New York Musical Festival
Mentor, IFP Incubator
Supporter, Broadway Cares & the Entertainment Community Fund
HOW I HELP
Five ways I help.
It usually starts with a conversation, then a careful look at where your money moves, who can touch it, and where time or trust quietly leaks. From there we figure out what to fix first, together — and I stick around for as long as I'm useful.
How do you know?
Controls that prevent fraud
I help you close the gaps where money, decisions, and access meet — sized for your business, not a bank's.
Know who you're dealing with
Due diligence
A simple, repeatable way to vet clients, vendors, and partners, so you can say yes quickly and safely.
A second set of eyes
A second read
A thirty-year operator's read on your plan, your numbers, and the risks you may be too close to see.
A first call
Pass the exam
Compliance readiness
AML, KYC, BSA and the rest, translated into procedures your team will actually follow.
Find what it's costing you
Operating efficiency
I find the waste hiding in handoffs and approvals — and more often than not, the fix pays for itself.
A relaxed thirty to sixty minutes, no charge, to hear what you're working on and figure out whether I'm the right fit.
A focused engagement
A defined piece of work or a steady retainer — scoped to what you actually need, billed simply.
An advisor on call
A standing relationship for the moments when something doesn't feel right and you want a seasoned read.
Internal controls aren't a binder of policies. They're the answer to one question — "how do you know?"
- FRANK TROUTMAN
FIELD NOTES
A few things thirty years taught me.
ON CONTROLS
How do you know?
Every control exists to answer one question. A binder of policies isn't the same as knowing.
ON DUE DILIGENCE
The vendor you didn’t check.
The worst surprises arrive through a counterparty nobody vetted. One simple habit prevents most.
I write these now and then. Want them in your inbox? Just say so when you reach out.
ON EFFICIENCY
Where the waste hides
It's rarely rent or headcount — it's the handoffs. Fix the workflow and you get the energy back.
CONTACT
Start a conversation.
Tell me what you're working through — I'd like to hear it. You'll hear back from me, not an assistant, within one business day.
hello@franktroutman.com
PHONE
917-715-1074
BASED IN
Hell's Kitchen, New York
RESPONSE TIME